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Counselling

The Victim Support Service provides free professional counselling to victims of crime in the metropolitan and regional areas.  Counsellors have an understanding of the criminal justice system and can provide information and support to you.

The Victim Support Service is part of the Department of the Attorney General’s Victim Support and Child Witness Service.

Directory of services

The Department of the Attorney General's Directory of Services for Victims of Crime is designed to give victims quick and easy reference to the range of support services, including counselling, available to them through the many Government and professional non-government agencies throughout Western Australia.

The directory will be periodically updated as details change and further services are added.

Contact details

Victim Support and Child Witness Service
Department of the Attorney General

District Court Building
Level 2, 500 Hay Street
PERTH WA 6000
Phone: (08) 9425 2850
Freecall: 1800 818 988
Fax: (08) 9221 2533

Regional Victim Support and Child Witness Service Locations

Albany
Albany Courthouse
184 Stirling Terrace
ALBANY WA 6330
Phone: (08) 9842 5222
Fax (08) 9841 7920

Broome
Office 2, 9 Napier Street
BROOME WA 6725
Phone: (08) 9192 6575
Fax: (08) 9192 6585

Bunbury
Bunbury Courthouse
Ground Floor
65 Wittenoom Street
BUNBURY WA 6230
Phone: (08) 9781 4294
Fax: (08) 9781 4233

Bunbury
Bunbury Courthouse
Ground Floor
65 Wittenoom Street
BUNBURY WA 6230
Phone: (08) 9781 4212
Fax: (08) 9781 4233

Carnarvon
2 Rushton Street
CARNARVON WA 6701
Phone: (08) 9941 4070
Fax: (08) 9941 4080

Derby
Derby Courthouse
Loch Street
DERBYWA 6728
Phone: (08) 9191 2274
Fax: (08) 9193 1025

Esperance
Suite 3, Radio House
8-10 William Street
ESPERANCE WA 6450
Phone: (08) 9071 6318
Fax: (08) 9071 1966

Geraldton
Geraldton Courthouse
Marine Terrace
GERALDTON WA 6530
Phone: (08) 9964 4816
Fax: (08) 9921 4358

Geraldton
Geraldton Courthouse
Marine Terrace
GERALDTON WA 6530
Phone: (08) 9921 3722
Fax: (08) 9921 4358

Kalgoorlie
Centrecare
7 Dugan Street
KALGOORLIE WA 6430
Phone: (08) 9091 1833
Fax: (08) 9021 8673

Karratha
Karratha Courthouse
Balmoral Road
KARRATHA WA 6714
Phone: (08) 9143 1877
Fax: (08) 9185 6188

Kununurra
28 Banksia Street
KUNUNURRA WA 6743
Phone: (08) 9166 5000
Fax: (08) 9166 5050

Northam
Northam Courthouse
118 Wellington Street
NORTHAM WA 6401
Phone: (08) 9622 7017
Fax: (08) 9622 1234

Peel District
Rockingham Justice Complex
1517 Whitfield Street
ROCKINGHAM WA 6168
Phone: (08) 9527 7699
Fax: (08) 9527 9782

Port Hedland
South Hedland Justice Complex
Hawke Place
SOUTH HEDLAND WA 6722
Phone: (08) 9143 1877
Fax: (08) 9185 6188

Coronial counselling

When people become involved with the State coronial system, it is often under extremely difficult and generally traumatic circumstances. The grief that follows the unexpected death of a family member can cause confusion and create a need for answers.

In recognition of this, a counselling service within the Office of the State Coroner  has been established to facilitate communication between the next of kin and all other parties, and provide counselling and support at this difficult time.

Coronial Counselling Service
Level 10, Central Law Courts
30 St Georges Terrace
PERTH  WA  6000
Phone: 94252900
Fax: 94252901
Freecall: 1800 671 994

Other counselling assistance or services

Medicare

Recent federal legislation means all registered psychologists who are endorsed by Medicare Australia can provide treatment for mental health problems. Medicare rebates are also available for consultations with specialist clinical psychologists.

You must be referred by your GP, your psychiatrist or paediatrician who will assess whether or not you are eligible.

Eligible patients can generally receive:

  • up to 10 individual services in a calendar year. Your referring doctor will assess your progress after the first six sessions.
  • up to 10 group therapy services in a calendar year where such services are available and seen as appropriate by your referring doctor and the psychologist

The cost to you and the rebate available from Medicare will vary depending on the:

  • length of the session
  • type of psychologist consulted - general or specialist clinical
  • fee being charged by the psychologist.

If the psychologist decides to bulk bill then you will not have to pay anything.

However, if the psychologist does not use the bulk billing method then you would pay the difference between what the psychologist charges you (which may be the schedule fee or a fee set by the psychologist) and the Medicare rebate. This will vary and you must check this out with the psychologist before commencing your treatment.

Employee Assistance Programme

Some employers may have an Employee Assistance Programme (EAP).  The EAP will generally offer confidential, professional counselling assistance on a voluntary basis to all employees and their immediate families to deal with personal or work related problems.  It is provided free of change. The employer will meet the costs of contracting the external provider for the service.

Worker's Compensation and Injury Management

If the crime occurred at your place of work you may be eligible to receive counselling under the workers compensation system. All Western Australian workers are protected by workers compensation insurance that ensures, among other things, payment of wages and medical and rehabilitation costs.

If you wish to make a worker's compensation claim you will need to advise your employer and consult with your general practitioner. Your GP will be able to refer you for counselling

24hr Family Helpline
Phone: (08) 9223 1100

Veterans & Veterans Families Counselling Service  (VVCS)
Freecall: 1800 011046

Last updated: 14-Mar-2016

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