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Victims of Crime - About Us

Services

As a victim of crime, making decisions can be difficult and confusing. It is important to know how or where to get information and support. During this time, it is vital that a victim is treated with courtesy, compassion and respect.

A priority of the Department of Justice is to give victims of crime access to quality services and a stronger voice in the justice process. By allowing victims a more formal role in the criminal justice system, the Department can significantly contribute to restoring a victim’s sense of wellbeing.

The Department is responsible for a range of services which offer advocacy and support to victims of crime in Western Australia.

Those services include:

Commissioner for Victims of Crime

The Commissioner for Victims of Crime has particular responsibility to ensure that both members of the public and government agencies are aware of the Victims of Crime Act 1994 and of their corresponding rights and responsibilities under that Act.

The Commissioner:

  • Provides high level advice and expertise to the Director General and the Attorney General on issues surrounding victims of crime in Western Australia.
  • Monitors and reviews the effect of all elements of the justice system on victims of crime with a particular focus on Police and court practices and procedures.
  • Builds and sustains effective communication and working relationships with key stakeholders, victims of crime, government agencies and industry representatives.

Contact the Office of the Commissioner or go to Victims of Crime for further information.

Contact details

Commissioner for Victims of Crime
GPO Box F317
PERTH WA 6841
Phone: (08) 9264 9877
Email: cvoc@justice.wa.gov.au

Child Witness Service

The Child Witness Service provides emotional support and practical preparation for children under 18 years of age who are to give evidence to a court.

Contact the Service directly or refer to the Child Witness Service. for further information.

Contact details

Child Witness Service
Level 2, District Court Building
500 Hay Street
PERTH WA 6000
Phone: (08)9425 2850
Email: mbxcws@justice.wa.gov.au

Criminal Injuries Compensation

Criminal Injuries Compensation is available for eligible victims of crime who have sustained injury or loss as a result of an offence or alleged offence.

Contact Criminal Injuries Compensation or the Criminal Injuries Compensation for further information.

Refer to the Criminal Injuries Compensation process for further information.

Contact details

Criminal Injuries Compensation
GPO Box F317
PERTH WA 6841
Phone: (08) 9425 3250
Email: criminal.injuries@justice.wa.gov.au

Family Violence Service

Family Violence Service provides court support services to family violence victims who are involved in the court system. The Service supports the Magistrates Court, providing victims with information, advocacy, support and referral to other services.

Contact the Service or refer to Family Violence Service for further information.

Contact details

Family Violence Services
Central Law Courts
Ground Floor, 501 Hay Street
PERTH WA 6000
Phone: (08) 9425 2459
Email: FamilyViolenceServices@justice.wa.gov.au

Victim Support Service

The Victim Support Service offers confidential counselling and support services to victims of crime who are involved in the court system. These services are provided by professional counsellors and trained volunteers.

Contact the Service or refer to Victim Support Service for further information.

Contact details

Victim Support Services
Level 2, District Court Building
500 Hay Street
PERTH WA 6000
Phone: (08) 9425 2850
Email: vss@justice.wa.gov.au

Victim-offender Mediation Unit

The Victim-offender Mediation Unit (VMU) provides a mediation service between victims of crime and offenders. 

Contact the Unit or refer to Victim-offender Mediation Unit for further information.

Contact details

Victim-offender Mediation Unit
Level 13
26 St Georges Terrace
PERTH WA 6000
Phone: (08) 9425 3200
Email: vmu@justice.wa.gov.au

Victim Notification Register

Under the Victims of Crime Act 1994, victims can request to be informed about the impending release or escape of an offender in custody. The Victim Notification Register (VNR) provides information about the court and correctional management of an offender to victims of crime once the offender is under the supervision of the Department of Justice. 

Contact VNR or go to Victim Notification Register for further information.

Victim Notification Register
Level 2 Low Rise
District Court Building
500 Hay Street
PERTH WA 6000
Phone: (08) 9425 2870
Email: vnr@justice.wa.gov.au

Victims of Crime Working Group

The Victims of Crime Working Group is an internal advisory committee chaired by the Commissioner for Victims of Crime. The role of the Working Group is to provide advice to the Director General and the Government on issues affecting victims of crime in Western Australia, in order to address their needs and promote their interests.

Last updated: 22-Aug-2019

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